Cascade Receivables Management maintains a culture and discipline of following the designated laws and regulations. Laws and requirements pertaining to specialty finance, AR purchase and management are always evolving. Achieving compliant results is an ongoing challenge and one that we heartily accept.
Cascade Receivables Management operates in compliance with HIPAA, FDCPA, FCRA, TCPA and GLBA. Guided by the Cascade365 Credo, we achieve compliant results through:
Actively maintaining Standard Operating Procedures
Staying abreast of changes in law via industry and third party notification services
Training, testing and monitoring team members
Vetting prospective vendors via a rigorous RFI process
Auditing active vendors on a quarterly and annual basis
Holding regular compliance meetings between the appointed teams and management
Pursuing ongoing education
Investing in IT and data security
Cascade Receivables Management further mitigates risk and provides superior customer service through the administration of a proprietary vendor portal. The portal performs critical business functions while enabling performance and compliance oversight in an efficient, powerful manner. The investment in technology allows increased throughput and quality in:
Complaint tracking and resolution
Consumer lawsuit tracking and resolution
Maintenance of licenses and other required documents
Document Management System
To learn more about Cascade Receivables Management commitment to compliance, please contact us today.