Committed to Compliance

Cascade Receivables Management maintains a culture and discipline of following the designated laws and regulations. Laws and requirements pertaining to specialty finance, AR purchase and management are always evolving. Achieving compliant results is an ongoing challenge and one that we heartily accept.

Cascade Receivables Management operates in compliance with HIPAA, FDCPA, FCRA, TCPA and GLBA. Guided by the Cascade365 Credo, we achieve compliant results through:

• Actively maintaining Standard Operating Procedures
• Staying abreast of changes in law via industry and third party notification services
• Training, testing and monitoring team members
• Vetting prospective vendors via a rigorous RFI process
• Auditing active vendors on a quarterly and annual basis
• Holding regular compliance meetings between the appointed teams and management
• Pursuing ongoing education
• Investing in IT and data security

Cascade Receivables Management further mitigates risk and provides superior customer service through the administration of a proprietary vendor portal. The portal performs critical business functions while enabling performance and compliance oversight in an efficient, powerful manner. The investment in technology allows increased throughput and quality in:

• Complaint tracking and resolution
• Consumer lawsuit tracking and resolution
• Maintenance of licenses and other required documents
• Document Management System
• Exception reporting
• Transaction reporting