This Privacy Policy applies solely to Cascade 365’s online information gathering and dissemination practices in connection with this website (collectively, the “Site”), and does not apply to any of our practices conducted offline or outside of the U.S. We do not collect any personally identifiable information from you (e.g., name, address, telephone number, email address) when you use the Site. Should you voluntarily choose to submit or otherwise disclose such information to us, including information submitted or disclosed by mail, telephone, fax or electronically, it is not governed by this Privacy Policy.
Cascade 365 is committed to protecting your privacy. When you use the Site, you consent to the use of your non-personal information by Cascade 365 in the manner specified in this Privacy Policy. This policy may change periodically, so please check back from time to time. By your continued use of the Site, you consent to the terms of the revised policy. For your information, the date of the last update to this Privacy Policy is 6/18/2025.
If you have any questions or comments about this Privacy Policy or our practices regarding your non-personally identifiable information, please contact us at the following address: 5341 Old Redwood Hwy, Suite 210, Petaluma, CA 94954.
WHAT INFORMATION WE COLLECT AND HOW WE USE THAT INFORMATION
You may use the Site without disclosing to us any personally identifiable information. We do not collect any personally identifiable information from you (e.g., name, address, telephone number, email address) when you use the Site. If you contact us, we may keep a record of your contact information and correspondence, and we reserve the right to use your contact information and any other information that you provide to us in your message, to respond thereto. If you wish to change any information submitted to us, please do so by contacting us at the address provided above.
We may use cookies to collect non-personally identifiable information in connection with the Site. Our web pages may incorporate “pixel tags,” “web beacons,” or similar tracking technologies (collectively, “pixel tags”) that allow us or our agents to track the actions of users of the Site. Pixel tags are used to collect non-personally identifiable information, such as the name of your Internet service provider, the IP address of the computer you are using, the type of browser software and operating system that you use, the date and time you access the Site, the website address, if any, from which you linked directly to the Site, the website address, if any, to which you travel from the Site and other similar traffic-related information. We may also aggregate your information with similar data collected from other users to help us improve the Site and the services that we provide through the Site.
In the event of a sale or transfer of assets or of any portion of our business, we reserve the right to transfer any and all information that we collect from users, or that we otherwise collect in connection with the Site, to unaffiliated third parties or third parties.
Monitoring, Enforcement and Legal Requests
Cascade 365 has no obligation to monitor the Site or the use of the Site or to retain the content of any user session. However, Cascade 365 reserves the right, at all times, to monitor, review, retain and/or disclose any information, as necessary, to satisfy any applicable law, regulation, legal process or governmental request or to cooperate with law enforcement and other authorities in investigating a claim of illegal activity. We may use IP addresses to identify a user when we feel it is necessary to protect the Site, our service, clients, potential clients or others.
Other Sites
Except as otherwise expressly discussed in this Privacy Policy, this policy only addresses the use and disclosure of information we collect from you. Any email messages and associated information that you send to addresses published on the Site are not governed by this policy. To the extent that you disclose personal or non-personal information to other sites, you are subject to the privacy customs and policies of those sites. We encourage you to ask questions before you disclose any personal information.
SMS
We will not share your SMS opt-in information with any third party for any reason other than deliver the specific services associated with the campaign. However, we may share your personal data, including your SMS opt-in or consent status, with third parties that assist us in providing messaging services, such as platform providers, phone carriers, and other vendors involved in delivering text messages.
By opting in to receive SMS communications from Cascade Receivables Management, LLC (“we,” “us,” or “our”), you agree to the following terms and conditions:
Program Description: you may receive text messages from Cascade Receivables Management, LLC regarding the following: status updates, billing notification, delivery updates when applicable, or other matters pertaining strictly to your $TYPE_OF_SERVICE services.
- Consent to Receive SMS – By providing your mobile phone number, you consent to receive SMS messages from Cascade Receivables Management, LLC related to order updates or customer service inquiries. Message frequency may vary based on your interactions with us.
- Message and Data Rates – Standard message and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges incurred for receiving SMS mOpting Out-You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number. Please note that opting out may affect your ability to receive certain types of communications.
- Help and Support – If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at feedback@cascadehelps.com.
- Privacy – Your mobile phone number and other personal information will be handled in accordance with our Privacy Policy, available at Privacy Policy. We do not sell or share your phone number with third parties except as required by law.
- Changes to Terms – We may update these terms and conditions from time to time. Any changes will be effective when we send a new SMS message or update our terms on our website. Your continued use of the SMS service constitutes acceptance of the revised terms.
- Liability – Cascade Receivables Management, LLC is not responsible for any delays or failures in the delivery of SMS messages due to issues with your mobile carrier or other technical problems.
By opting in, you acknowledge that you have read, understood, and agree to these terms and conditions.